Why should I call 1-778-401-7398?
Who is calling from "Metropolitan" and Why Call Back?
If you have received a call, email or text asking you to call Metropolitan at 1-778-401-7398, you may be wondering whether or not to call back. The short answer: YES.
Metropolitan Credit Adjusters, or MetCredit for short, is a trusted Canadian debt collection agency. If we are calling you, it is because one of our client businesses has hired us to collect a debt.
If you have been called in error and are NOT the individual we’re looking for, please Report a Wrong Number to us.
Caution: If you DO in fact owe the corresponding debt, any resulting delays can lead to escalation along with more severe and lasting consequences.
At MetCredit, we work for many well-known Canadian organizations including major banks and credit unions, mobile phone providers, multi-national retailers and businesses of every size. We have been in continuous operation since 1973.
Why Take a Call from 1-778-401-7398 Seriously?
MetCredit reports directly to Canadian Credit Bureaus. The include Transunion, Equifax, Dun & Bradstreet as well as specialized regional credit bureaus. Failure to pay collection agency debt directly impacts your credit score and makes it hard to get:
- a bank loan
- a credit card
- car financing
- a mortgage or line of credit
- some types of employment
The good news: we also update credit bureaus when you debt is paid in full, so your credit can begin to recover. By responding to our call and resolving the debt promptly, you may even avoid having a negative Credit Bureau report filed against you.
How Can You Confirm a Call from 1-778-401-7398 is Not a Scam or Fraud?
It’s smart to question any unidentified inbound call or text. There are countless scams and phishing schemes circulating, and spam or robocalls can sometimes originate from fraudulent callers who go to great lengths to appear legitimate. Check up on any business claiming to be a collection agency to ensure it is authentic before making a payment. This page is intended to help you validate our calls, to fully understand who Metropolitan Credit Adjusters is, and understand the importance of repaying your debt if we are calling you from 1-778-401-7398 or one of our other numbers.
There are several ways to know MetCredit is a real and legitimate debt collection agency, and confirm that a call you have received is from our offices.
MetCredit is licensed and bonded as a Collection Agency in ALL Canadian provinces and territories—something you can easily verify yourself. To do so, conduct a search on your provincial government’s website or the province’s Consumer Protection agency site. Search “Metropolitan Credit Adjusters” or MetCredit, and in Québec search “Agence de recouvrement de crédit Métropolitain.”
Better Business Bureau (BBB) Accredited for Nearly Half a Century
MetCredit has been an accredited member of the Better Business Bureau with an A+ Rating since 1974. Click here to verify Metropolitan with the BBB, or conduct your own search.
Other Numbers MetCredit Uses
At MetCredit, we work for many large companies, calling thousands of people a day. To do so requires numerous outbound numbers. Here are some of the numbers we currently call from:
In Québec, privacy regulations do not allow us to post or display numbers or display our company name or telephone number when making a consumer collection call, so our Québec numbers are intentionally omitted from this list. If you live in Québec, you can verify a call, text message or email by calling our Montreal office at 1-514-878-9444.
Legitimate MetCredit emails to initially contact consumers should come from an email address ending with “@MetCredit.com”. Anything different is probably a scam, fraud or phishing attempt, and suspicious communications should be verified by calling an official MetCredit telephone number.
BE CAUTIOUS. If ever in doubt about a number that has called you representing MetCredit, call our head office: 1-888-797-7727. Our agents are here to answer questions and help find a solution.
Let’s take care of that debt and start moving you forward!