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Canada’s National Telecommunications Collection Agency.

MetCredit: We Get It.

At MetCredit, we’re the market leader in telecommunications account collection. Since 1973 we have helped Canada’s telco leaders to collect overdue consumer and commercial accounts.

Collecting telco debt is a particularly challenging realm. It means working in a tightly regulated space, with frequent audits and detailed reporting. MetCredit has achieved leadership as a telco collection agency in Canada through rigorous training of our staff, well-articulated policies and robust compliance programs. We provide telephone, data and telecommunications collection support to clients in all provinces and territories Canada-wide, including: 

  • Cellular & mobile phone talk & data account collections
  • Cable TV bill collections
  • Internet, DSL & Fibre account collections
  • Landline account recovery
  • Home & business Internet accounts collections

Telco debt collection is a delicate art, and at MetCredit, respect is foremost in everything we do. This longstanding core value of ours is particularly important to telco clients, because a mobile or internet customer who cannot pay today will almost certainly be a viable customer again when circumstances improve. Public relations and brand reputation management are critical components to our telecommunications, cellular and internet account collections philosophy.

For Cellular, Mobile, Cellular Phone, Cable, Landline and Internet Collections, Count on MetCredit to Collect Quickly and Professionally on Your Enterprise’s Behalf.

What our customers say

“Of all the national collection agencies we’ve partnered with, it is MetCredit that has most consistently performed at the top. Year after year, we benefit from the work ethic and drive instilled by MetCredit’s leaders, and the spirit of innovation and excellence we see reflected throughout the organization. It’s the result of numerous important things being done exceptionally well on an ongoing basis.”