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Canada’s National
Collection Agency for Gym & Fitness Club Fees & Receivables

MetCredit: We get it.®
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We’ll Get Your Receivables in Tip-Top Shape.

Gyms, fitness centers, health clubs and personal trainers provide services to all kinds of people. And while most of the time it’s a winning journey, not everyone sticks to their resolutions—or their health club contract.

Cash flow is the lifeblood of every gym or fitness club’s business. But making collection calls is emotionally stressful for your staff—and they probably aren’t experts at it. When you think about it, stress, poor morale and tense customer relations go against all your reasons you have for being in this business.

Collecting overdue accounts owed to a fitness club, health club or gym is a delicate art. People who fail to pay are often in a bad mental space, and discussions can quickly become volatile. Our highly trained agents collect overdue gym contract fees and overdue fitness club accounts quickly and ethically. MetCredit makes recovering overdue gym and fitness club debt easy.

What’s more, your reputation is important to future success in the highly competitive health and fitness club industry, so you need a collection agency with a proven commitment to ethical recovery techniques.

Leave gym fee collections to the professionals. Since 1973, MetCredit has been a consumer and commercial collection agency trusted by:

  • Fitness clubs and gyms
  • Kickboxing and martial arts clubs
  • Group exercise and group fitness clubs
  • Personal trainers and coaches
  • Rock climbing facilities
  • Training centers
  • Weight lifting clubs
  • Women-only gyms
  • Private gyms and health clubs
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Protect Your Relationships and Your Brand

Your fitness club or gym clients are human beings who may be struggling with other things in life, and often can be in a highly emotional state surrounding their reasons to stop working out and paying your fees as agreed upon. We get it.

MetCredit agents are highly trained at Solution-Oriented Recovery™, our methodology built around our longstanding focus on Respect for every individual. We work to collect quickly and effectively as an objective third party to safeguard your brand and preserve client relationships wherever possible.

MetCredit collects fitness club and gym debt from individuals and corporations wherever they may be—in every Canadian province and territory, including Quebec.

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Applied Artificial Intelligence for Faster Debt Collection

MetCredit leverages proprietary AI algorithms and predictive intelligence to know when a debtor is most likely and most able to make a payment. It’s one of the reasons no other collection agency collects faster or more effectively.

What our customers say

“We run small fitness clubs in several provinces. Memberships are a double-edged sword: you need them to run profitably, but people can decide overnight to abandon their contracts, leaving us in a tough spot. MetCredit has done a great job collecting contract and spa fees for all our locations, and that gives us one less major worry. It’s been super liberating and empowering to our admin teams, who use the online service to send batches of files. We can’t imagine going back to the old ways!”

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Collect Debt the
Easy Way – Online.

Only at MetCredit.

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Load Unlimited
Customer Files
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Send Accounts
Day or Night
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See All Your Files
In One Place
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Get the Top-Performing Credit Bureau Reporting Collection Agency.

MetCredit’s nationwide leadership in the Debt Recovery and Commercial Collection Agency industries is rooted in a half-century of professional, reliable service with the highest ethical standards of conduct. We proudly sustain the debt recovery industry’s highest success rates, and numerous clients have trusted MetCredit for decades. We report delinquent and paid accounts to Transunion, Equifax and Dun & Bradstreet — as well as regional and specialized credit bureaus across Canada.

No collection agency works harder or collects faster.

Learn More

As a business owner you know you’ll encounter hard-to-collect accounts receivable during your journey. It’s ok to lean into MetCredit’s expertise. Be proactive and talk to us now, so you know exactly how to handle that scenario.

Know us. For when you need us.
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Make MetCredit Your Gym & Fitness Club Collection Agency, & Take Charge of Your Cash Flow.