Billy looking through a telescope with the world behind him

Cross-Border Debt Collection Agency in Canada & the U.S.

MetCredit. We get it.®
Sally standing in front of a Canadian maple leaf and American star

With the world’s longest undefended border stretching 8,892 kilometres (5,525 miles), Canada and the United States are one another’s biggest trading partners.

Our two countries have many things in common, and businesses often have customers on both sides of the 49th parallel. It’s usually a great thing, but can create some large challenges when a customer on the other side fails to pay a bill or defaults on a loan.

Debt Collection in Canada for US Businesses

If your business is located in the United States and needs to collect overdue accounts in Canada, MetCredit is your go-to collection agency. We’re licensed and bonded in all provinces and territories, with physical offices in four Canadian cities. That empowers us to collect both commercial and consumer debt, including in Quebec where a physical office is legally required for B2C debt recovery.

Debt Collection in the US for Canadian Companies

For businesses located in Canada who serve US customers, MetCredit USA is able to collect consumer debt in the states of New York and Pennsylvania and B2B or commercial debt in all 50 US states and 5 territories.

AI chip

Applied Artificial Intelligence for Faster Debt Collection

MetCredit leverages proprietary AI algorithms and predictive intelligence to know when a debtor is most likely and most able to make a payment. It’s one of the reasons no other collection agency collects faster or more effectively.

What our customers say

“MetCredit helped us for years to collect from customers in Canada who were slow to pay. When we began selling to US customers, they were a natural transition. It has worked out very well.”

Stack of coins Billy sitting in a chair typing on a laptop

Collect Debt the
Easy Way – Online.

Only at MetCredit.

File folder with an infinity icon
Load Unlimited
Customer Files
Sun and the moon
Send Accounts
Day or Night
Files in the cloud
See All Your Files
In One Place
Hand holding cell phone with MetCredit website

Get the Top-Performing Credit Bureau Reporting Collection Agency.

MetCredit’s nationwide leadership in the Debt Recovery and Commercial Collection Agency industries is rooted in a half-century of professional, reliable service with the highest ethical standards of conduct. We proudly sustain the debt recovery industry’s highest success rates, and numerous clients have trusted MetCredit for decades. We report delinquent and paid accounts to Transunion, Equifax and Dun & Bradstreet — as well as regional and specialized credit bureaus across Canada.

No collection agency works harder or collects faster.

Learn More

A legacy of homegrown excellence.

Founded in 1973, MetCredit’s leadership in the debt recovery and commercial collection agency industries is deeply rooted in an unwavering dedication to providing professional, reliable service and the highest ethical standards of conduct. Our practices and training are built around the importance of respect to our colleagues, our clients, their customers—and our clients’ brands. It’s central to our Code of Ethics and a critical focus that distinguishes us from all other collection agencies.

Code of ethics

As a business owner you know you’ll encounter hard-to-collect accounts receivable during your journey. It’s ok to lean into MetCredit’s expertise. Be proactive and talk to us now, so you know exactly how to handle that scenario.

Know us. For when you need us.
Team inside a blue circle

Trust MetCredit for Cross-Border Consumer Debt Recovery & Commercial Debt Collection Across Canada & the United States.