Need help paying debt at MedCredit? Payment Assistance and advice for Consumers about debt repayment for accounts in collection.

Help Paying Debt

Need Help Paying Your Debt?

Debt happens to everyone. Life is complicated, and we all have many important things to balance. We understand that sometimes you fall behind and it can be difficult to get back on track.

Why It’s Important to Pay Quickly

If you are hearing from MetCredit about a debt you owe, you need to treat the matter with urgency—and not just to make us go away. When a debtor doesn’t pay promptly, it’s our duty to report the problem to Canada’s three major credit bureaus. That means until you clear the debt, you will have trouble securing credit, whether trying to lease a car, borrow money, sign up for a new credit card or get a mortgage. This won’t change until the debt is paid in full.

When you do pay in full, we update the credit bureaus, telling them the debt is no longer outstanding. Your credit report can still show for seven years that a collection agency has been used to collect a debt from you. But once the debt is paid your credit score can begin to recuperate, and paid debt looks vastly better to lenders than unpaid debt.

What if You Can’t Pay Immediately?

If you are unable to pay your debt immediately, it’s important to contact MetCredit. The very worst thing you can do is go into hiding and avoid our efforts to connect with you. Together we can formulate a plan to get you back in good standing. That plan may include talking to a not-for-profit credit counselling service, consolidating your debt through low-interest financing or other strategies. It’s important to remember that many other good people have been in a similar situation, and there is help to get your debts paid.

Alternative Lenders


Easy Financial
1-866-327-9597
Fairstone
1-800-995-2274
Progressa
1-855-723-5626
Tanda Financial
1-833-301-1058

Payday Loans


MoneyMart
1-800-361-1407
Mogo
1-888-725-5553

Alternative Mortgage Providers


One Stop Mortgage
1-877-874-8988 – ask for Sergio
Canadian Financial Solutions Inc.
1-844-553-5363 – ask for Jayde
Canada Wide Financial Inc.
1-866-746-0556 – ask for Warren
LM Financial Services
1-888-813-3914 – ask for Hari

Speciality Lenders


Peace Hills Trust
780-421-1229
First Nations Bank
1-888-454-3622
SISIP Financial (Armed Forces)
1-800-267-6681

Income Tax Returns (QuickPay/Cashback)


H&R Block
1-800-472-5625

Talk to us!

If you have questions, need help making a payment through our website or your bank, or want to talk about a payment plan, MetCredit is here to help. It’s important not to delay. Contact the office nearest you or use our Live Help to begin the conversation right now.