MetCredit Sustainability Policy

1. Purpose

MetCredit is committed to responsible, ethical, and sustainable business practices. This policy establishes our commitments to environmental stewardship, social responsibility, and strong governance, including specific actions related to carbon emissions, water consumption, energy usage,
waste reduction, and business travel.

2. Scope

This policy applies to all MetCredit operations, employees, contractors, and suppliers across Canada.

3. Environmental Sustainability Commitments

3.1 Carbon Emissions Reduction

  • Offering remote and hybrid work capabilities to reduce commuting-related emissions.
  • Encouraging virtual meetings with clients to minimize travel emissions.
  • Selecting energy-efficient office equipment
  • Assessing emissions from office operations and travel.

3.2 Energy Efficiency

  • Implementing energy-efficient lighting, motion sensors, and automated systems.
  • Using ENERGY STAR–certified office equipment.
  • Maintaining efficient HVAC systems.
  • Enforcing shutdown protocols for after-hours equipment use.

3.3 Water Conservation

  • Using low-flow fixtures and water-efficient appliances.
  • Encouraging responsible water use.
  • Selecting office spaces with LEED or BOMA BEST certifications when feasible.

3.4 Waste Reduction & Recycling

  • Adopting a paperless-first approach.
  • Maintaining recycling programs for paper, plastics, and metals.
  • Using certified e-waste recycling for IT disposal.
  • Reducing single-use plastics.

3.5 Sustainable Business Travel

  • Encouraging virtual meetings as the default.
  • Limiting travel to essential purposes.
  • Prioritizing low-emission travel options.

4. Social Responsibility Commitments

  • Ensuring employee well-being, safety, and inclusion.
  • Upholding diversity, equity, and inclusion across all operations.
  • Maintaining ethical, compliant, and respectful debt collection practices.
  • Supporting community programs and financial literacy initiatives.

5. Governance & Ethical Practices

  • Complying with all Canadian regulatory, environmental, and privacy requirements.
  • Maintaining strong cybersecurity and data protection controls.
  • Reporting annually on sustainability progress.

6. Roles & Responsibilities

  • Leadership champions sustainability and allocates resources.
  • Managers integrate sustainability into operational decisions.
  • Employees follow sustainable practices and report opportunities for improvement.

7. Monitoring & Continuous Improvement

MetCredit will review the sustainability policy annually and track indicators for carbon emissions, energy, water, waste, and travel.