Join a winning team today!
Ready for a change of scenery — and a lot more room in your budget?
We’re looking for an experienced Collection Manager to join our growing team in Edmonton, Alberta. This is a great opportunity for collections professionals from higher-cost provinces who are ready to make a move that actually pays off.
MetCredit is the leading debt recovery agency in Canada with offices in Burnaby, Edmonton, Mississauga, and Montréal.
Why Edmonton?
- Significantly lower cost of living than Toronto, Vancouver, or Montréal — your salary goes further
- No provincial sales tax in Alberta
- More affordable housing, with room to actually own a home
- A growing, family-friendly city with a strong job market and short commutes
- Easy access to the Rockies for weekend getaways
The Collection Manager will have:
- 5+ years of experience in third-party debt collections in Canada
- Solid working knowledge of provincial collection legislation and consumer protection requirements
- Proven leadership managing collector performance and portfolio results within a collection agency environment
- Experience working accounts on behalf of major clients (telecom, financial institutions, etc.)
- Strong understanding of compliance-sensitive account treatment and legal escalation processes
- Willingness to relocate to Edmonton, AB (relocation support negotiable)
The Collection Manager will:
- Oversee day-to-day collector performance and portfolio strategy
- Collaborating with all Divisions to ensure long-term success with all clients
- Drive compliance-sensitive decision-making on account treatment and legal escalation
- Lead and mentor a collections team to hit performance targets
If you’re currently working in collections outside of Alberta and have been thinking about a move that stretches your paycheck further while advancing your career — we’d love to hear from you.
We offer the following benefits to our valued employees
Conditions of Employment:
- You must have a valid work permit, have permanent residency, or be a Canadian Citizen
- Be available for full-time work
- You will undergo a criminal records check
We believe everyone deserves to be treated with courtesy and respect at all times. At MetCredit, our code is central to everything we do:
MetCredit Code of Ethics
- The individual must be respected at all times.
- The customer must be given the best possible service.
- Excellence and superior performance must be pursued at all times.
We Invest In People – Apply Today
As a company we invest in people and we invest in technology so our company runs smoothly for our staff and our clients. To apply for this role, please email your CV and cover letter to employment@metcredit.com.
Not sure if you should apply?
Before formally applying, try our quick quiz to see if you would make a good collector.