Overdue Advice

Team-Driven Success: Team Building /w Shawn Virk

Episode 19

Soft skills are hard. Debt collectors get results, but almost entirely through soft skills. Debt collection is, mostly, one person communicating with another. Shawn Virk is a Vice-President at MetCredit and leads the Vancouver team. He’s had special success in building a positive, safe, supportive environment where collectors can thrive, while getting outstanding results.