SERVICES

Metropolitan’s client list represents both the public and private sector of the business community with major representation in the following categories, which we are privileged to serve:

- Credit Card Companies
- Department Stores
- Government Agencies
- Manufacturers and Wholesalers
- Oil Companies
- Professional Services (Accountants, Dentists, Lawyers, etc.)
- Publishing and Media
- Small Businesses
- Telecommunications
- The Banking Community

Metropolitan provides client assistance at each step of the receivable recovery process.  These services include: 

- CT Centre™ predictive dialing
- Automated interactive calling campaigns
- Call centre
- Custom client campaigns
- Asset location
- Cure programs

Early-Out Campaigns

In an effort to enhance your speed of cash recovery, Metropolitan has developed an early out program. Metropolitan’s early-out campaigns are designed to contact your customer using Metropolitan’s name thereby introducing a third-party effect. Emphasis is placed upon the fact that the account is not currently in collections, and the customer has an opportunity to redeem their relationship with you.  But, they must act now.

Third Party Recovery

Not all debt recovery firms are the same. Metropolitan's commitment to professional communication with customers has generated an outstanding industry record while maintaining a high degree of customer goodwill. This is a function of our own unique perception of, and approach to, third party intervention.

Metropolitan maintains a high standard of quality control through direct management involvement in all operational areas.

Litigation

Metropolitan has, over the years, developed a national network of boutique law firms across Canada that specialize in civil litigation in both Provincial and Small Claims Court. Our own in-house legal department headquartered in Edmonton, Alberta, coordinates all legal proceedings from the start of litigation to its conclusion.